F1RSt^TM Features and Benefits

• Time and date stamped events and user notes track all changes during the workflow process.
• Changes are noted as before and after values and capture the user who made the change.
• Extensive system logging features include monitoring of security, events, successful and failed logon attempts, profile and password changes, etc.

• Enforces compliant workflows and timely delivery of responsibilities by generating and tracking tasks automatically and manually.
• Allows supervisors to manage tasks and track user productivity.

• Process and task checklists generation based on case data and events ensuring procedural and regulatory compliance.

• User configurable reflexive questions and answers to help determine incident routing, root cause and proper workflow.
• Gathers data metrics for detailed analysis.

• Administrator configurable user scripts ensure necessary and compliant communication and response.

• FACT Act Section 151
• Regulation E
• Regulation Z
• FTC and USPIS Notifications for data breach
• Uniform Affidavit for Identity Theft

• Minimizes compliance exposure by automatically notifying responsible parties of impending past due tasks and deadlines.

• Supports and enforces incident reporting via paper form or electronic submission

• Reduced training and implementation cost.

• No client installation or maintenance.
• No versioning or program distribution issues.
• Minimized need for extensive developer support and system upgrades.
• Secured functions allow authorized users to maintain general system user authorities and data views.
• Integrated data locking ensures no data update collisions from multiple users.

• Ensures data accuracy, reducing errors in work life cycle, reducing turnaround time.
• Reduces errors at time of data entry and during workflow.

• Reduces cost of form printing, routing, and storage.
• Ensures most recent form versions availability.
• Supports blank form download and pre-populated form generation.

• Allows for interchange of data with legacy systems
• Includes transaction set based on Innovative ItISStd specification or custom schemas.

• Automated event driven and user created notifications with multiple delivery methods (passive, persistent, email).
• Can be integrated with user Outlook-based calendar/task functions using Exchange Integration Module.

• Facilitates a complete electronic package of all correspondence that is easily retrieved and viewed.

• Graphs, Data Extracts and User defined reporting.
• Dynamic system reporting simplifies productivity and efficiency reports.

• Allows Integration with user Outlook-based functions, including calendaring, contacts and tasks.

• Speeds delivery of credit report information to authorized users.

• Prevents unauthorized use of system.
• Supports single sign on integration.
• Supports multiple group/role levels and authority exceptions.
• Manages system-wide user rights and authorities based on roles.
• Maintainable by a security administrator.

• Secures data transmission from client to server.

• Digital Certificates, data encryption and hashing, multi-layer authentication.
• Guaranteed security of stored sensitive data using encryption.
• Extensive system logging features include monitoring of security, events, changes and notifications.
• Configurable logon, password & access standards.
Centralized Database
• One instance of data and application for ease of management and security.